Adhira Infotech

terms & conditions

TERMS & CONDITIONS – PART 1

Effective Date: July 16, 2026

Welcome to Adhira Infotech. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, software, communication platforms, and technology services. By accessing our website, creating an account, purchasing our services, or otherwise using any service provided by Adhira Infotech, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

These Terms are intended to comply with applicable laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), and the policies issued by Meta Platforms, Inc. for the WhatsApp Business Platform, Google RCS Business Messaging requirements, telecom regulations, and other applicable legal frameworks.

If you do not agree with these Terms, you should immediately discontinue using our website and services.

1. Introduction

Adhira Infotech (“Company,” “we,” “our,” or “us”) is an information technology and digital communication solutions provider located at:

Business Name: Adhira Infotech

Registered Address:
Ap Wadavl, Wadavl
Gotewadi Road, Mohol
Solapur – 413213
Maharashtra, India

Phone: +91 9766982322

Email: Salunkhesagar04@gmail.com

Adhira Infotech provides technology solutions including, but not limited to:

  • Website Development
  • Software Development
  • Mobile Application Development
  • Cloud Services
  • IT Consulting
  • Digital Solutions
  • WhatsApp Business API Enablement
  • Rich Communication Services (RCS)
  • Business Messaging Solutions
  • Automation & Chatbot Integration
  • API Integration Services
  • Customer Communication Platforms
  • Technical Support & Maintenance

Our services are designed to assist businesses in improving digital communication while maintaining compliance with applicable laws and platform policies.

2. Definitions

For the purposes of these Terms, the following definitions shall apply:

“Company” refers to Adhira Infotech.

“Website” means any website, portal, application, dashboard, customer portal, or digital property operated by Adhira Infotech.

“Services” include software, APIs, integrations, messaging services, hosting, development, consultation, support, maintenance, and any additional offerings made available by the Company.

“User,” “Customer,” “Client,” or “You” means any individual, organization, company, or legal entity accessing or using our services.

“Account” means a registered customer profile created to access our services.

“WhatsApp Business Platform” refers to Meta’s official business messaging platform.

“RCS” means Rich Communication Services provided through supported telecom operators and messaging platforms.

“Business Messages” include utility, authentication, service, transactional, and approved marketing communications where permitted by applicable laws and platform policies.

“Content” includes text, media, files, graphics, templates, software, code, data, and communications transmitted through our services.

“Platform Providers” include Meta Platforms, Google, telecom operators, cloud providers, payment gateways, hosting providers, and third-party technology partners.

3. Acceptance of Terms

By using our services, you expressly agree that:

  • You have the legal capacity to enter into a binding agreement.
  • You are authorized to act on behalf of your organization, where applicable.
  • All information provided by you is accurate and complete.
  • You will comply with these Terms and all applicable laws.
  • You accept all future updates to these Terms as published on our website.

Your continued use of our services constitutes your ongoing acceptance of these Terms.

If you are accepting these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. Description of Services

Adhira Infotech offers professional technology and communication services that may include:

  • Custom software development
  • Business websites and web applications
  • Mobile application development
  • Cloud infrastructure setup
  • CRM integrations
  • API development and integration
  • WhatsApp Business API onboarding assistance
  • RCS Business Messaging solutions
  • AI chatbot implementation
  • Marketing automation
  • Customer support automation
  • Database management
  • Technical consulting
  • Hosting support
  • Maintenance services
  • Performance optimization
  • Security consultation
  • Digital transformation services

Certain services may require separate agreements, Statements of Work (SOW), quotations, or project-specific contracts.

We reserve the right to:

  • Modify service offerings;
  • Introduce new features;
  • Discontinue obsolete services;
  • Update pricing;
  • Improve system functionality;
  • Implement security measures without prior notice where necessary for operational integrity.

5. Eligibility

You may use our services only if:

  • You are at least 18 years of age.
  • You possess the legal authority to enter into contracts.
  • Your business activities are lawful under Indian law.
  • You are not prohibited from using our services under applicable regulations.
  • Your intended use complies with Meta, Google, telecom, and other platform policies.

Businesses operating in restricted or prohibited industries may not be eligible for certain messaging services.

We reserve the right to refuse service where:

  • Required documentation is not provided.
  • Verification requirements are not satisfied.
  • Platform policies prohibit the intended use.
  • Regulatory obligations cannot be fulfilled.
  • Fraudulent or suspicious activity is detected.

6. Account Registration

Certain services require registration of an account.

When creating an account, you agree to:

  • Provide accurate business information.
  • Maintain updated contact details.
  • Keep login credentials secure.
  • Notify us immediately of unauthorized access.
  • Maintain ownership of connected phone numbers, domains, and business assets.
  • Complete all verification requirements requested by Adhira Infotech or third-party platform providers.

You are solely responsible for all activities performed using your account.

Adhira Infotech reserves the right to suspend or terminate accounts that:

  • Contain inaccurate information.
  • Violate these Terms.
  • Breach platform policies.
  • Engage in fraudulent conduct.
  • Pose security risks to our systems or other users.

7. User Responsibilities

As a customer of Adhira Infotech, you agree to use our services responsibly, ethically, and in compliance with applicable laws.

You shall:

  • Use services only for lawful business purposes.
  • Obtain all required customer consents before sending messages.
  • Ensure that all submitted information is accurate and current.
  • Maintain the confidentiality of your account credentials.
  • Promptly report any unauthorized use of your account.
  • Comply with all applicable regulations, including those relating to privacy, consumer protection, telecommunications, and electronic communications.
  • Respect the intellectual property rights of Adhira Infotech and third parties.
  • Cooperate with any verification or compliance requests made by Adhira Infotech or platform providers.

You shall not:

  • Send spam, phishing, or deceptive communications.
  • Impersonate any individual or organization.
  • Transmit malware, viruses, or harmful code.
  • Upload unlawful, defamatory, obscene, or infringing content.
  • Attempt to bypass security controls or gain unauthorized access to systems.
  • Use automated tools to abuse or overload our infrastructure.
  • Violate Meta WhatsApp Business Platform policies, Google RCS Business Messaging policies, telecom regulations, or applicable laws.
  • Use our services to promote illegal products, counterfeit goods, gambling, adult content, or other prohibited activities.
  • Circumvent messaging limits, verification requirements, or compliance mechanisms.

Failure to comply with these obligations may result in immediate suspension or termination of your access to our services, without prejudice to any other legal rights or remedies available to Adhira Infotech.

Adhira Infotech reserves the right to investigate suspected misuse of its services and to cooperate with law enforcement agencies or regulatory authorities where required by law.